Turkiye Located Travel Services, Terms & Conditions

Please read this terms & conditions as they are very important information about your rights & obligations before making any booking.

Our website; is the online travel and properties shop and where you can book your holiday, airport transfers from or to any specific airport or the resorts advertised on the website.

Please be aware of that all the content on our website can be booked by only users aged 18 and above or by their supervising parents or by a family member.

We are entitled to refuse any bookings placed by you. If your booking is accepted, you will be notified with a STATUS:CONFIRMED holiday booking voucher sent to the email address you provided when booking.

Turkeyholidaytrips.com, holds a none delay charge policy for the flight delays of up to 10 hours, if your flight is delayed for more than 10 hours, the transfer & airport operation plans will be checked and you might be asked for a local charge.

Minibus Transfer are provided to the parties who books it and it will has up to 12 people at the same time if the airport is the same. Minibus transfer booking is only valid for one booking / reference number. Luggage allowance is as same as the flight luggage allowance plus as much as the minibus transfer can cater. Minibus transfer provide Door to Door service, available for your Hotels / Apartments / Villa Holiday place.

We have used our best efforts to ensure that our web site complies with TURKIYE laws. However, we cannot confirm that the Services or the materials on our web site are appropriate or available for use in locations outside of TURKIYE. To the extent that local laws override any provision of these terms and conditions, the relevant provision shall be deemed amended to comply with such law or, to the extent that such amendment is not possible, the provision shall be deemed stricken and the remaining provisions shall continue with full effect.

The Services are provided according to the information given by you at the time of the booking, we can not be hold responsible for the failure of the service because of the lack of information provided by you. If there is any additional information that you would like to provide please put it into the field where its asked " if you have any notes regarding to the booking" on the booking summary page. If you are a registered user of our website and you would like to book a transfer service for someone else, please do not forget to provide the actual travellers names as the names will be checked with the hoteliers on the departure pick ups from the hotels / apartments etc.

We do accept two types of payments,

a ) Pay on Arrival, If this type of payment is selected, you will be asked to maket the full payment on your arrival at your destination airport in cash in Sterlings ( British Pounds ), local currency can be accepted but then the local Exchange rates will be involved.

b ) Card Payments, You can pay by your Visa, Master, Electron, Maestro, Switch, Solo, Amex, Paypal Account, Paypal E-Cheque via Paypal the 100 % secure web payments company. If you do not have Paypal account yourself, it is not needed, You can make your payment without a Paypal account.

Your hotel booking HAS TO BE RE-CONFIRMED with the local offices 24 hours to you by e-mail, by phone or by text.

If you have any service issues or any problem to report please email them to hello@turkeyholidaytrips.com We will endeavor to resolve all service issues within 28 days of notification.

You need to travel with your STATUS:CONFIRMED holiday voucher which has all the necessary information and airport instructions plus the local Office contact details plus emergency numbers plus your estimated departure pick up time. We will not be liable for any loss or additional costs may incur because of this problem.

If your flight / travel details change, you can update your booking and amend your arrival or departure transfer up to 24 hours prior to the arrival or the departure, in the case of travel details change , you have to email us at hello@turkeyholidaytrips.com to inform.

We do reserve the right to charge a £20 of administration fee at any time to the departure or arrival.

You may cancel your booking at any time , The cancellation fee of 30% will be charged for the cancellations made with in the 7 days of the travel and the rest of the monies will be refunded. Cancellations made outside the last 7 days to the travel will be refunded minus the card transaction fees.

Our Services can be booked by anyone from any country.

We will use all reasonable efforts to provide an on-time Services with the information stated on your status: confirmed holiday voucher plus the information was given by the local Office( departure confirmation ) However, we will not be liable for any loss or costs you suffer or incur through any reasonable or unavoidable delays and it is your responsibility to ensure that you book the taxi to collect you in time. We will not be responsible for any losses you suffer (including for example any missed flight) due to your failure to allow sufficient time for your journey.

Pay On arrivals; Once you select to pay on arrival, you will be asked to maket the payment on your ARRIVAL to your destination airport and it will have to be the full amount on your arrival. It would not be half payment for your arrival and the other half on your departure. You can pay in Sterlings ( British Pounds ) or in the local currency but if you choose to pay in the local currency there will be the Exchange rates involved and you will be charged the equvallent amount of money in the local currency of what the amount is in British Pounds. If you book a holiday on the phone or via email or on skype system, they are all classed as you booked them on our website and you accept the Terms & Conditions. If you do not turn up for your pay on arrival transfer we do hold every right to take the legal action to claim the loss from you.

Cancellations & Amendments; Cancellations made up to 72 hours prior to your first service date are accepted with 20% cancellation fee and the rest of your money would be paid back to you. Cancellations made up to 73 hours or more prior to your first service date are accepted without any charge. Amendments can be made to a reservation up to 48 hours prior to the first service date and turkeyholidaytrips.com website holds the right to charge £20 per amendment. This does not mean we will charge you for all of the amendments, we try our best to Not charge you any additional costs apart from your transfer cost.

No-Show; If you do not turn up for your transfer that means you are no show and no refund will be given to no show clients as we do provide the promised service but you could not have been found. If you arrive and can not see anyone from our company / local agent / airport controller / driver / airport rep, remember to call the local emergency number to check. The local emergency numbers vary for all resorts / countries and the correct one is always written on your STATUS:CONFIRMED holiday voucher.

Insurance; You are insured when you are travelling with us during your holiday that you booked.